|Paperwork Stage (within 24 hours of placing the order)||5% of Invoice Value|
|Components Allocated and Build has commenced||15% of Invoice Value|
|Build has been completed||25% of Invoice Value|
Where goods are provided with a warranty period greater than 12 months, the first 12 months of the warranty covers all parts and labour costs, where as any subsequent period of the warranty cover only relates to labour costs only. e.g. If a product is sold with a 3-year warranty, the first 12 months covers parts and labour, and the next 24 months covers labour costs only.
Return to base warranty means if any of the component becomes faulty during the warranty period then customer will have to send the faulty part to Ant PC service centre & Ant PC will send back the replaced/repaired part to the customer.
Dead on Arrival, if the product doesn’t start/work or found physically damaged on delivery then customer will have to inform Ant PC, with the unboxing video as a proof within the DOA policy duration and Ant PC shall take care of the system & resolve the issue on customer’s site. If the customer fails to provide the unboxing video/Proof of physical damage, ANT PC will not be lible to takes this in consideration.
Note: Consumer Hard Drives comes with only 2 years warranty.
As stated above we provide Return to base warranty which means, Customers are liable for the shipping charges for returning of faulty goods. Shipping charges will not be refunded.